Your privacy matters to us. This comprehensive privacy policy outlines how VitalCareWorks collects, uses, and protects your personal information when you visit our website and use our services.
California Privacy Rights
Information Sharing Disclosure
Learn how your personal information is shared with third parties, including categories of information and names and addresses of those third parties from the preceding year.
Marketing Opt-Out Rights
California residents can opt-out from the disclosure of personal information to third parties for marketing purposes at any time.
To exercise your California privacy rights, contact us at support@vitalcareworks.com or send mail to: VitalCareWorks, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801.
Colorado Privacy Rights
If you are a Colorado resident and would like to opt-out from the sale of your personal information to any third party data broker, you can exercise this right by contacting us through the following methods:
- Email us at: support@vitalcareworks.com
- Send U.S. mail to: VitalCareWorks, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
Nevada Privacy Rights
Data Broker Opt-Out
Nevada residents have the right to opt-out from the sale of their personal information to third party data brokers. This right is protected under Nevada state privacy laws.
To exercise this right, Nevada residents can contact VitalCareWorks using the contact information provided.
Contact Information: Email support@vitalcareworks.com or mail us at VitalCareWorks, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801.
Utah Privacy Rights
Third Party Data Broker Protection
Utah residents are protected from unwanted sale of personal information to third party data brokers and can opt-out at any time.
Utah residents who wish to opt-out from the sale of personal information to third party data brokers can contact us at:
- Email: support@vitalcareworks.com
- Mail: VitalCareWorks, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
Virginia Privacy Rights
Commonwealth of Virginia residents have the right to opt out from the sale of personal information to third party data brokers.
If you are a Virginia resident and would like to exercise your privacy rights regarding the sale of your personal information, please contact VitalCareWorks using one of the following methods:
Email Contact
Send your opt-out request to support@vitalcareworks.com
Mail Contact
Send written request to VitalCareWorks, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
Personal Information We Collect
For the purposes of this Privacy Policy, "personal information" means individually identifiable information from or about an individual. We collect personal information when you access certain Site Offerings and complete required information request forms.
Contact Information
Email address, full name, telephone number, and mailing address for communication and service delivery purposes.
Personal Details
Gender, date of birth, and recent insurance history to provide personalized service recommendations.
Sensitive Information
Health, automobile, home ownership status, smoking status, and medical history depending on insurance type requested.
Use and Sharing of Personal Information
By submitting your personal information through our Site Offerings, you agree that we may share, sell, rent, lease or otherwise provide that personal information to third parties for purposes permitted by law.
Marketing Partners
Direct marketing services, email marketers, telemarketers, and direct marketing applications for promotional opportunities.
Insurance Providers
Third-Party Service Providers who can offer insurance products and services that match your needs and preferences.
Service Operations
Customer service, information delivery, experience customization, and transaction processing support.
Non-Personal Information Collection
Computer & Browser Information
We collect non-personally identifiable information about your computer and browsing habits, including:
- Browser type (Safari, Chrome, Internet Explorer)
- IP address and operating system
- Internet service provider domain name
- Site usage patterns and preferences
Cookies & Tracking
We use cookies and gif files to enhance your experience by:
- Assigning unique identifiers to devices
- Storing user preferences
- Tracking site usage and engagement
- Improving site quality and personalization
Most browsers accept cookies by default, but you can configure your browser to refuse cookies. However, some site functions may be impaired if cookies are disabled.
Behavioral Tracking & Advertising
Data Collection
We use cookies, pixels, and tracking technology to analyze trends and gather demographic information about our user base.
Third-Party Partners
We partner with third parties to display advertising and manage ad serving across websites based on your browsing activities.
Interest-Based Ads
Information about your activities helps provide advertising based on your browsing behaviors and interests.
You can opt-out of interest-based advertising by contacting us at support@vitalcareworks.com. You may also use "Do Not Track" browser settings or opt-out through the Network Advertising Initiative or Digital Advertising Alliance.
Cross Device Tracking
Optimized Experience
VitalCareWorks tracks your use of Site Offerings across various devices, including personal computers and mobile devices, to optimize and personalize your experience.
We may collect certain personal information across multiple devices to provide seamless service delivery.
Opt-Out Available
Contact us at support@vitalcareworks.com to opt-out of cross-device tracking.
Potential Impact
Opting out may require multiple information uploads and repeated log-in processes across devices.
Aggregate Data Usage
VitalCareWorks reserves the right to transfer and/or sell aggregate or group data about Users of the Site Offerings for lawful purposes.
What is Aggregate Data?
Data that describes demographics, usage, and characteristics of Users as a group, without disclosing personally identifiable information.
Privacy Protection
Aggregate data does not include any information that could identify individual users or compromise personal privacy.
Business Applications
Used for market research, service improvement, and business analytics to enhance user experience and service quality.
Social Media Interactions
When you engage with VitalCareWorks on Social Media Pages, be aware of important privacy considerations:
Public Visibility
Personal information submitted through Social Media Pages can be read, collected, and used by other users depending on your privacy settings. This could result in unsolicited messages or unwanted contact.
Account Exposure
When VitalCareWorks responds to interactions on Social Media Pages, your account name or handle may be viewable by all members and users of our social media accounts.
Third Party Websites
Our Site may contain links to third-party websites including Social Media Websites, Third-Party Service Provider websites, and other external sites.
No Responsibility
VitalCareWorks is not responsible for the privacy practices or content of third-party websites.
Purchase Transactions
You may be required to provide credit card or other information to complete transactions on third-party sites.
Separate Policies
Third-party websites have separate privacy and data collection practices with no VitalCareWorks liability.
Always review the privacy policies of third-party websites before providing any personal information or completing transactions.
Security of Your Personal Information
We endeavor to safeguard and protect our Users' personal information through comprehensive security measures both online and offline.
Advanced Encryption
Sensitive information is encrypted with advanced TLS (Transport Layer Security) during storage and transmission.
Limited Access
Access to personal information is strictly limited to employees and agents who need it to perform specific job functions.
Secure Infrastructure
Servers storing personal information are kept in secure physical environments with multiple security protocols.
Employee Training
All employees are dedicated to ensuring security and privacy, with disciplinary action for policy violations.
Children's Privacy Protection
Age Restriction
Individuals under eighteen (18) years of age are not permitted to use or submit personal information on our Site.
No Collection
VitalCareWorks does not knowingly solicit or collect information from visitors under eighteen (18) years of age.
We are committed to protecting children's privacy and comply with all applicable laws regarding minors' personal information.
If you believe we have inadvertently collected information from a minor, please contact us immediately at support@vitalcareworks.com.
Opt-Out & Unsubscribe Options
You have control over the communications you receive from VitalCareWorks. Here are your options to opt-out:
Email Instructions
Follow the unsubscribe instructions included in any email message or other communication you receive from us.
Direct Contact
Email us directly at support@vitalcareworks.com to request removal from our communication lists.
We respect your communication preferences and will process opt-out requests promptly. However, some communications related to active services or inquiries may continue as necessary for service delivery.
Managing Your Personal Information
You have rights regarding your personal information stored with VitalCareWorks. At your request, we will provide access, amendments, or removal of your personal data.
Information Access
We will inform you of what personal information we have on file for you upon request.
Data Amendment
We will amend or correct personal information that we have on file for you as needed.
Information Removal
We will remove personal information you have provided or that we have otherwise collected.
To exercise these rights, email us at support@vitalcareworks.com. We require users to identify themselves and specify the information requested before processing such requests.
We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize others' privacy, or are extremely impractical to fulfill.
International Data Transfers
Cross-Border Communications
If you are visiting our Site from a country other than where our servers are located, your communications with us may result in the transfer of information across international boundaries.
By visiting the Site and communicating electronically with us, you consent to such international transfers.
Jurisdictional Differences
Even if your jurisdiction does not have the same privacy laws as where our servers are located, we will treat your information according to the protections described in this Privacy Policy.
We are committed to maintaining consistent privacy protection standards regardless of where data is processed or stored globally.
Privacy Policy Updates
VitalCareWorks reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy.
Policy Changes
When we update our privacy practices, we post notices on our website to inform users of the changes.
Usage Changes
If how we use personal information changes, we will notify users via email and other reasonable means under applicable law.
User Choice
You will have a choice about whether we use your information in different ways, and we will only use it differently if you opt-in.
We believe in transparency and will always provide clear notice of any material changes to how we handle your personal information.
Contact Information & Complaints
If you have questions about this Privacy Policy or our privacy practices, or need to file a complaint, we're here to help.
Email Support
Our primary contact method for privacy-related inquiries and support.
Phone Contact
+1-866-609-0477
Speak directly with our privacy support team during business hours.
Mailing Address
VitalCareWorks
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
Filing a Federal Complaint
To file a complaint regarding our privacy practices with the Federal Trade Commission, visit: https://reportfraud.ftc.gov/
VitalCareWorks Privacy Policy & TC